24/7 Support Available

Customer & Tech Support

Get live help or E-mail us with your comments.

All clients can receive customer support and technical assistance 24/7 globally. iFOREX clients can rely on our support centre via the following methods:

Remote Assistance

This allows our support team to connect to your computer over the Internet, view your computer screen, and use their keyboard and mouse to troubleshoot any issues you may be experiencing.

Technical FAQ

The information listed below will allow you to resolve common technical problems. If you are still unable to solve the problem, please E-mail us at info@iFOREX PRIME.com

System Requirements

Processor Speed: 2 GHz (Dual Core) or higher, Memory: 2 GB RAM or higher memory Screen resolution: 1280 x 1024 or higher resolution and High-speed Internet access.

Useful Software

FXnet Trading Platform, Adobe Acrobat, Java, and Microsoft.Net.