24/7 Support Available

Customer & Tech Support

Get live help or E-mail us with your comments.

All clients can receive customer support and technical assistance 24/7 globally. iFOREX clients can rely on our support centre via the following methods:

System Requirements

Operating systems:

Desktop:
The latest version supported is Windows Vista – Service pack 2 and forward (Windows 7, Windows 8, Windows 10)
For apple computers- Mac OS 10.08 and forward

Browsers:
Explorer 10 and forward
Google Chrome – latest version and the one before that (updates automatically)
High speed internet connection is required!

Mobile -
Apple devices – iOS 9 and forward
Android devices – 4.x and forward

Remote Assistance

This allows our support team to connect to your computer over the Internet, view your computer screen, and use their keyboard and mouse to troubleshoot any issues you may be experiencing.

Technical FAQ

The information listed below will allow you to resolve common technical problems. If you are still unable to solve the problem, please E-mail us at info@iFOREXPRIME.com

Useful Software

Google Chrome or Internet Explorer 10 and up, Adobe Acrobat, Java, and Microsoft.Net.